Blocks

Send text

The send text step: SMS from the MadMax platform number to workspace-verified recipients — the phone book is the consent model.

Text a phone from the MadMax platform number. Recipients verify once with a 6-digit code (Settings → messaging) and join the workspace phone book; the step only ever offers verified numbers — the phone book is the consent model.

Config

The send text step in the Inspector Pick a verified number, write the message.

  • To — a number from the workspace phone book. Unverified numbers never appear.
  • Message — template-rendered; trimmed at 480 characters (about three SMS segments).

Output

{ "ok": true, "id": "<message id>", "to": "+18015550142", "body": "…" }

Patterns

  • Urgent lane — classify → urgent goes to SMS, routine to email.
  • Two-way desk — pair with the text trigger: inbound texts start workflows, this step answers them.

Gotchas

  • Texting arbitrary numbers isn't possible by design — the recipient must verify into the workspace first.
  • STOP opts a recipient out at the carrier level, always.
  • A per-workspace daily cap applies; keep SMS for what genuinely can't wait for email.
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